Frequently Asked Question
1. What are your Size Specifications.
All our women's garments are made to these specifications, depending on Country and Measuring Matrix used, each customer may choose their sizes depending on customer's preference , please note with the different types of fabric used there would be slight difference and variation of about 1 cm or 0.5inches, if unsure of your size, we recommend picking a size that is closest to your measurements.
All our garments displayed on our store use the Australian Size Matrix.
2. How do we Wash and take care of our products ?
- All Garments are Hand Printed with love and care, we advise all customers to soak garments for about 10-15 mins in cool soapy water,
- Do Not Add bleach.
- Do Not Machine Wash
- Hand Wash
- Rinse and Squeeze Gently
- Hang in Sade
- Do not iron prints directly
- Iron only cotton based garments (Low Heat) , do not iron Stretch knit or Lycra based garments .
3. What are the different types of print options ?
Block Printing which is done on Wooden Slabs with designs carved out of them which is transferred on to fabric by Hand.
Screen Printing which is done on printing screens which is printed on to fabric by hand
Machine Printed fabric which are fabric that printed digitally by a machine with little to no hand printing involved.
4. What are the different types of Fabrics that you use ?
We use cotton based fabric with a blend of Polyester and Lycra.
5. What is the processing time for a custom made piece ?
Our custom Made piece takes 10 working days to process from the date we receive a 60%deposit as well as your size and product specification.
6. Do you ship internationally ?
Yes, we Ship all orders internationally .
7. Do you sell fabrics ?
Yes, We sell fabrics in our fabric design section , we do not sell fabrics of prints that are displayed in our ready made or custom made collection.
8. What sort of payments do you accept ?
We accept payments through Bank Transfers , Western Union , Money Gram , Cash on Delivery as well and VISA or Master Cards
For more information to questions you may have contact our sales team at firstname.lastname@example.org or call our office during our opening hours from Monday - Friday 8am-5pm (FJT) on +679-7739999 or +679-7739991